Customer Support Executive – International Voice / Chat Process

We are hiring Customer Support Executives for an International Voice and Chat process. The role involves assisting global customers by resolving queries, providing accurate information, and ensuring a smooth and positive customer experience.

This opportunity is ideal for both freshers and experienced candidates who have strong communication skills and are interested in building a career in the customer support domain.

Candidates will work with international customers across voice and chat support channels while maintaining service quality, professionalism, and customer satisfaction standards.

• Provide customer support to international clients through voice and chat channels
• Understand customer concerns and provide accurate solutions
• Ensure high-quality service standards during all customer interactions
• Maintain professionalism while handling queries and complaints
• Ensure timely resolution of customer issues
• Follow company guidelines and quality processes for all interactions
• Maintain accurate records of customer interactions in internal systems
• Escalate unresolved or critical issues to appropriate teams when required

• Undergraduate or Graduate candidates can apply
• Freshers and experienced candidates are eligible
• Strong communication skills in English
• Ability to work in rotational shifts
• Basic computer knowledge and customer handling skills preferred